Getting started with your own website

There are three key parts to HelloSpace.Me and your website. This page takes you through the buying process to managing your very first website. Since we’ve worked hard to make this easy for you, you do not need coding or technical skills; just this information. There are two things you will need, one is a domain (web address), and two is webspace (online storage for your website); we offer both. The three key parts are:

  1. Your HelloSpace.Me account
  2. Your website control panel (aka, cPanel)
  3. Your website software control panel (eg: WordPress admin area or "Dashboard")

These three points are briefly introduced below.

1. Your HelloSpace.Me account

First, before you can do anything, you must create an account with us. This is where you manage your relationship with HelloSpace.Me. Here you will buy your domain (web address) and choose a “hosting package” (your webspace). The easiest way is to do the following:

  1. Choose a webhosting package that suits your needs. Some packages allow you to upgrade, so you are not locked in. You can contact us if you need to upgrade. See our current plans.
  2. Choose a website address. This can take some time, so think of some ideas, experiment, and then go for it. For ideas on making your own domain name, see this blog article, “How to Choose a Domain Name”. You can use whatever Top Level Domain (TLD) we support. TLDs are like a surname to your web address. For more information on what we support, see the Knowledge Base, “What TLDs do you you Offer?”.
  3. You will be prompted to enter your details including name and contact details, and to create a password. In the future, you can login to maintain your account with us via
  4. Make your payment via PayPal. More information on Knowledge Base, “Payments to HelloSpace.Me”.
  5. You will receive confirmation emails confirming your domain registration, webspace setup and technical details (including your cPanel login details), and invoices and receipts. Keep all of these. If you have not received them within 2 minutes to 24 hours, check your junk mail folder, and then contact us. For domain registration, it may take 10 minutes to 24 hours for the world’s systems to update and receive information on your new web address. Be patient.

2. Your website control panel (aka cPanel)

This is where you manage your webspace and website. Here you can do a range of important things, like use the Site Builder to set up the very first and simple page of your currently blank website. Here is the file system of your website stored in your web space, and many other essential tools. Because cPanel is so important for the security of your webspace and website, you should always use https:// to sign in; use a very strong password, and never share access with anyone. Otherwise, it becomes possible for bad actors to get in and hijack, vandalise, or worse your public online presence.

The cPanel login screen
The cPanel login screen

We suggest you do the following:

  1. Technical information including your username, temporary password, and cPanel link are included in one of the emails you should have received soon after the payment was successfully completed.
  2. Your secure entry to your control panel is via Notice the “s” in http, and notice the :2083 after the top level domain. We suggest you bookmark this link your browser.
  3. Change your password
  4. If you did not choose the WordPress auto-install option, go to either Site Builder to create a page that is the start of your web presence. This page can be deleted or edited later. Or, use Softaculous to easily install WordPress or other software application you wish to use on your website.
  5. How to install WordPress or other software. We strongly recommend that you create a subdomain, which is like a separate filing cabinet for one particular application. It can be bad if you mix different website software, and there will be technical conflicts that will become very difficult to resolve. Consequently, we suggest one subdomain per web app. Next, go to Softaculous and choose the website software you want to have automatically installed for you.
  6. If you chose the auto-install package, WordPress will soon be automatically installed for you soon after the payment was successfully processed, and you will also receive an email with your WP login username and temporary password.
Your cPanel area for managing your webspace.

Your cPanel area for managing your webspace.

Softaculous makes it super easy for non-tech people to install high quality web apps onto websites.
Softaculous makes it super easy for non-tech people to install high quality web apps onto websites.

There are a range of website applications available depending on your plan. Please note that the Budget plans have fewer options than Regular and Enterprise plans. See the “Knowledge Base, What Web Apps are Offered” for more details. Please consider carefully your current and future needs before committing to a particular web hosting plan.

3. Your website software control panel

Use this if you chose to install WordPress, Chamilo, Claroline, Mahara, Moodle, or any other website software you installed with Softaculous. This control panel is also known as the “admin area” by some groups, but as "Dashboard" by WordPress. Software like WordPress have a “Login” link available on the page, and this allows different types of users to “get in”. Some web software like Drupal usually does not have an admin login link on the page for security reasons. This will be emailed to you, and you need to bookmark it on your computer.

Since it is your website, you are the “admin” or “administrator”, and so you should never give anyone else the admin role or share your password. Often you can give lower roles to other people like subscriber, author, moderator, or just plain member. They will not have the same powers that an administrator can wield. In the admin area you usually can perform these functions:

  1. Change themes (the look and appearance of the software)
  2. Create new or delete pages, posts, comments, and more
  3. Oversee, administer, and moderate users and members
  4. And a lot more, depending on the functions of the website software
  5. Finally, we strongly recommend that you have unique logos, banners, and images, so avoid legal repercussions. For images and graphics on your blog or webpages, you should use Creative Commons images, your own photos, or images specially made for you. See here for the Essential Extras.
  6. For technical help with WordPress, Chamilo, Claroline, Mahara, Moodle, and others, please go to their respective communities, or search on YouTube for solutions and tutorials. They are the experts of their software, and so you will get the best support there.

Creating a new page on WordPress in the admin area.
Creating a new page on WordPress in the admin area.

If you have any questions or problems, please contact us. We are always happy to help.

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